1. About This Policy and the Operator

1.1 This policy applies to the Website at https://interactiveclothes.com/ and to any of its pages, forms, newsletters, and related online services that link to or display this policy.

1.2 The Website is operated by InteractiveClothes LLC ("Interactive Clothes", "we", "us", or "our").

1.3 Contact for privacy questions: tommyguo@interactiveclothes.com.

1.4 This policy does not apply to third-party websites, platforms, or services that we do not control, even if they are linked from the Website. It also does not apply to our separate products or applications, such as the PatPatDots app, which may have their own privacy notices.

1.5 By accessing or using the Website, you acknowledge this policy. If you do not agree with it, please stop using the Website.

2. Information We Collect

2.1 Information you provide to us. When you fill in a form, send an enquiry, subscribe to updates, request a sample or quotation, apply for a job, or otherwise contact us, we may collect:

• Contact details, such as your name, email address, phone number, company name, and country or region;
• The content of your message, enquiry, or request, including any files or images you choose to send;
• Marketing preferences and records of your consent;
• Recruitment information, if you apply for a role through the Website.

2.2 Information collected automatically. When you visit the Website, our hosting and infrastructure providers may automatically record technical information such as your IP address, browser type and version, device type, operating system, language, referring URL, pages visited, links clicked, and the date and time of your visit. We use this information to operate, secure, and improve the Website.

2.3 Cookies and similar technologies. We and our service providers may use cookies, pixels, local storage, and similar technologies as described in section 5.

2.4 Information from other sources. If you contact us through a social media platform or another third-party service, that platform may share information with us, subject to its own privacy settings and policies. We may also receive information from analytics or advertising providers where those services are enabled on the Website.

2.5 Sensitive information. We do not intend to collect sensitive personal information through the Website. Please do not submit identity numbers, financial account details, precise health information, biometric data, or other sensitive information through forms or email.

3. How We Use Your Information

3.1 We may use personal information for the following purposes:

• To respond to your enquiries, requests, and messages, and to provide information about our products, services, or projects;
• To provide, operate, maintain, and secure the Website;
• To understand how visitors use the Website, diagnose problems, and improve its content, features, and performance;
• To send newsletters, updates, or marketing communications where you have asked to receive them or where the law permits us to do so;
• To manage our relationship with you, including records of communications and consent;
• To detect, prevent, and address fraud, abuse, security incidents, or illegal activity;
• To comply with applicable legal obligations and to establish, exercise, or defend legal claims;
• For other purposes that we describe to you at the time of collection or that are compatible with those described in this policy.

3.2 We will not use your personal information for purposes that are materially different from those described in this policy without providing you with additional information or, where required, obtaining your consent.

3.3 We do not use personal information collected through the Website to make decisions that produce legal or similarly significant effects about you.

4. Legal Bases for Processing

4.1 Where the General Data Protection Regulation (GDPR) or the UK GDPR applies, we rely on the following legal bases:

• Consent — where we have obtained your consent, for example to send you marketing communications or to set non-essential cookies. You may withdraw your consent at any time;
• Contract — where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you;
• Legitimate interests — where processing is necessary for our legitimate interests, such as operating and improving the Website, responding to enquiries, securing our systems, and communicating with you, provided those interests are not overridden by your rights and freedoms;
• Legal obligation — where processing is necessary to comply with applicable law.

4.2 Where another legal framework applies, we process personal information in accordance with that framework and for the purposes described in this policy.

5. Cookies and Similar Technologies

5.1 Cookies are small text files stored on your device when you visit a website. They help the Website function, remember your preferences, and understand how visitors use its pages.

5.2 The types of cookies and similar technologies that may be used on the Website include:

• Strictly necessary cookies, which are required for the Website to function and cannot normally be switched off through the Website;
• Functional or preference cookies, which remember choices you make and improve your experience;
• Analytics cookies, which help us understand how visitors use the Website and how its performance can be improved;
• Marketing or advertising cookies, where enabled, which may be used to measure the effectiveness of campaigns or to show relevant content on other platforms.

5.3 Where required by law, we ask for your consent before setting non-essential cookies. You can also control or delete cookies through your browser settings. Blocking some cookies may affect how the Website works.

5.4 Third-party providers that support the Website, such as hosting, analytics, or embedded content providers, may set their own cookies or receive technical information when their services are loaded. Their use of information is governed by their own privacy policies.

6. How We Share Your Information

6.1 We do not sell or rent personal information. We may share personal information in the following circumstances:

• Service providers — with hosting, email delivery, analytics, IT support, security, payment, and other providers that process information on our behalf and under contractual obligations to protect it;
• Professional advisers — with lawyers, auditors, insurers, and other advisers where necessary for our business;
• Legal and safety — with authorities, courts, or other parties where we believe disclosure is required by law, necessary to protect rights or safety, or necessary to prevent fraud or abuse;
• Business transactions — in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections;
• With your direction or consent — when you ask us to share information or otherwise consent to it.

6.2 We require recipients to handle personal information consistently with this policy and applicable law. We do not authorize service providers to use personal information for their own marketing purposes.

6.3 The Website may include links to or embedded content from third-party services. When you interact with those services, their own privacy policies apply. Please review them before providing personal information.

7. International Transfers

7.1 We may process or store personal information in countries other than the country in which you provided it, including through our hosting and service providers. Those countries may have data protection laws that differ from the laws of your country.

7.2 Where we transfer personal information internationally and the law requires safeguards, we use appropriate measures such as standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms.

7.3 You may contact us using the details in section 1 for more information about the safeguards we use for international transfers.

8. How Long We Keep Your Information

8.1 We keep personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

8.2 In deciding how long to keep information, we consider the amount, nature, and sensitivity of the information, the risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.

8.3 Typical retention periods include:

• Enquiry and correspondence records: for as long as needed to respond and to maintain a record of our relationship, and then for the period required to protect our legal rights;
• Newsletter and marketing records: until you unsubscribe or withdraw consent, and then for a reasonable period to record your preferences;
• Website analytics data: for the period configured in our analytics tools, or a reasonable period if no specific period is configured;
• Records required by law: for the period required by applicable law, tax, or accounting rules.

8.4 When personal information is no longer needed, we delete it or anonymize it in accordance with our internal procedures.

9. How We Protect Your Information

9.1 We use reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include access controls, encrypted connections (HTTPS), vendor security requirements, and limiting access to those who need it.

9.2 The transmission of information over the internet is not completely secure. Although we take reasonable steps to protect personal information, we cannot guarantee its absolute security.

9.3 If we become aware of a security incident that affects personal information and requires notification under applicable law, we will notify the relevant authorities and affected individuals in accordance with those requirements.

10. Your Privacy Rights

10.1 Depending on your location and the law that applies to you, you may have the right to:

• Access the personal information we hold about you and receive a copy;
• Correct inaccurate or incomplete information;
• Request deletion of your personal information;
• Restrict or object to certain processing, including processing for direct marketing;
• Request portability of information you provided to us in a structured, commonly used, machine-readable format;
• Withdraw consent at any time where processing is based on consent;
• Opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us;
• Lodge a complaint with a supervisory authority or data protection regulator in your jurisdiction.

10.2 To exercise your rights, please contact us using the details in section 1. We may need to verify your identity before responding. We will respond within the time required by applicable law.

10.3 If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know, delete, and correct personal information, and the right not to be discriminated against for exercising those rights. Where our activities constitute a "sale" or "sharing" under applicable California law, we will provide the notices and opt-out rights required by law.

10.4 You may also contact us if you have concerns about how we process your personal information. We encourage you to contact us first so that we can try to resolve the matter.

11. Children's Privacy

11.1 The Website is intended for businesses and adults and is not directed to children. We do not knowingly collect personal information from children under 13 (or such higher age as may be required by applicable law).

11.2 If you are a parent or guardian and believe that a child has provided personal information to us through the Website, please contact us using the details in section 1. We will take reasonable steps to delete the information.

11.3 If local law requires consent from a parent or guardian for a child to use online services, we will not permit the child to use those services without the required consent.

12. Third-Party Links and Services

12.1 The Website may contain links to third-party websites, platforms, or services, including social media pages and embedded content. We do not control those third parties and are not responsible for their privacy practices.

12.2 When you follow a link to a third-party service or interact with embedded content, that third party may collect information about you and may use cookies or similar technologies. We encourage you to review the privacy policy of every third-party service you use.

12.3 A link to a third-party service does not mean that we endorse its privacy or security practices.

13. Changes to This Policy

13.1 We may update this policy from time to time to reflect changes in our practices, the Website, or applicable law. When we do, we will revise the version number and effective date at the top of this page.

13.2 If we make a material change that affects your rights or how we use personal information, we will provide a prominent notice on the Website or contact you by other appropriate means where required.

13.3 We encourage you to review this policy periodically. The version published on this page is the current version.

14. How to Contact Us

14.1 If you have any questions, comments, or complaints about this policy, or wish to exercise your privacy rights, please contact us at tommyguo@interactiveclothes.com.

14.2 Please include enough detail for us to understand your request. We may ask for additional information to verify your identity and to locate the relevant records.

14.3 We will review and respond to your request within the time required by applicable law.

1. About This Policy and the Operator

1.1 This policy applies to the Website at https://interactiveclothes.com/ and to any of its pages, forms, newsletters, and related online services that link to or display this policy.

1.2 The Website is operated by InteractiveClothes LLC ("Interactive Clothes", "we", "us", or "our").

1.3 Contact for privacy questions: tommyguo@interactiveclothes.com.

1.4 This policy does not apply to third-party websites, platforms, or services that we do not control, even if they are linked from the Website. It also does not apply to our separate products or applications, such as the PatPatDots app, which may have their own privacy notices.

1.5 By accessing or using the Website, you acknowledge this policy. If you do not agree with it, please stop using the Website.

2. Information We Collect

2.1 Information you provide to us. When you fill in a form, send an enquiry, subscribe to updates, request a sample or quotation, apply for a job, or otherwise contact us, we may collect:

• Contact details, such as your name, email address, phone number, company name, and country or region;
• The content of your message, enquiry, or request, including any files or images you choose to send;
• Marketing preferences and records of your consent;
• Recruitment information, if you apply for a role through the Website.

2.2 Information collected automatically. When you visit the Website, our hosting and infrastructure providers may automatically record technical information such as your IP address, browser type and version, device type, operating system, language, referring URL, pages visited, links clicked, and the date and time of your visit. We use this information to operate, secure, and improve the Website.

2.3 Cookies and similar technologies. We and our service providers may use cookies, pixels, local storage, and similar technologies as described in section 5.

2.4 Information from other sources. If you contact us through a social media platform or another third-party service, that platform may share information with us, subject to its own privacy settings and policies. We may also receive information from analytics or advertising providers where those services are enabled on the Website.

2.5 Sensitive information. We do not intend to collect sensitive personal information through the Website. Please do not submit identity numbers, financial account details, precise health information, biometric data, or other sensitive information through forms or email.

3. How We Use Your Information

3.1 We may use personal information for the following purposes:

• To respond to your enquiries, requests, and messages, and to provide information about our products, services, or projects;
• To provide, operate, maintain, and secure the Website;
• To understand how visitors use the Website, diagnose problems, and improve its content, features, and performance;
• To send newsletters, updates, or marketing communications where you have asked to receive them or where the law permits us to do so;
• To manage our relationship with you, including records of communications and consent;
• To detect, prevent, and address fraud, abuse, security incidents, or illegal activity;
• To comply with applicable legal obligations and to establish, exercise, or defend legal claims;
• For other purposes that we describe to you at the time of collection or that are compatible with those described in this policy.

3.2 We will not use your personal information for purposes that are materially different from those described in this policy without providing you with additional information or, where required, obtaining your consent.

3.3 We do not use personal information collected through the Website to make decisions that produce legal or similarly significant effects about you.

4. Legal Bases for Processing

4.1 Where the General Data Protection Regulation (GDPR) or the UK GDPR applies, we rely on the following legal bases:

• Consent — where we have obtained your consent, for example to send you marketing communications or to set non-essential cookies. You may withdraw your consent at any time;
• Contract — where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you;
• Legitimate interests — where processing is necessary for our legitimate interests, such as operating and improving the Website, responding to enquiries, securing our systems, and communicating with you, provided those interests are not overridden by your rights and freedoms;
• Legal obligation — where processing is necessary to comply with applicable law.

4.2 Where another legal framework applies, we process personal information in accordance with that framework and for the purposes described in this policy.

5. Cookies and Similar Technologies

5.1 Cookies are small text files stored on your device when you visit a website. They help the Website function, remember your preferences, and understand how visitors use its pages.

5.2 The types of cookies and similar technologies that may be used on the Website include:

• Strictly necessary cookies, which are required for the Website to function and cannot normally be switched off through the Website;
• Functional or preference cookies, which remember choices you make and improve your experience;
• Analytics cookies, which help us understand how visitors use the Website and how its performance can be improved;
• Marketing or advertising cookies, where enabled, which may be used to measure the effectiveness of campaigns or to show relevant content on other platforms.

5.3 Where required by law, we ask for your consent before setting non-essential cookies. You can also control or delete cookies through your browser settings. Blocking some cookies may affect how the Website works.

5.4 Third-party providers that support the Website, such as hosting, analytics, or embedded content providers, may set their own cookies or receive technical information when their services are loaded. Their use of information is governed by their own privacy policies.

6. How We Share Your Information

6.1 We do not sell or rent personal information. We may share personal information in the following circumstances:

• Service providers — with hosting, email delivery, analytics, IT support, security, payment, and other providers that process information on our behalf and under contractual obligations to protect it;
• Professional advisers — with lawyers, auditors, insurers, and other advisers where necessary for our business;
• Legal and safety — with authorities, courts, or other parties where we believe disclosure is required by law, necessary to protect rights or safety, or necessary to prevent fraud or abuse;
• Business transactions — in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality protections;
• With your direction or consent — when you ask us to share information or otherwise consent to it.

6.2 We require recipients to handle personal information consistently with this policy and applicable law. We do not authorize service providers to use personal information for their own marketing purposes.

6.3 The Website may include links to or embedded content from third-party services. When you interact with those services, their own privacy policies apply. Please review them before providing personal information.

7. International Transfers

7.1 We may process or store personal information in countries other than the country in which you provided it, including through our hosting and service providers. Those countries may have data protection laws that differ from the laws of your country.

7.2 Where we transfer personal information internationally and the law requires safeguards, we use appropriate measures such as standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms.

7.3 You may contact us using the details in section 1 for more information about the safeguards we use for international transfers.

8. How Long We Keep Your Information

8.1 We keep personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

8.2 In deciding how long to keep information, we consider the amount, nature, and sensitivity of the information, the risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and applicable legal requirements.

8.3 Typical retention periods include:

• Enquiry and correspondence records: for as long as needed to respond and to maintain a record of our relationship, and then for the period required to protect our legal rights;
• Newsletter and marketing records: until you unsubscribe or withdraw consent, and then for a reasonable period to record your preferences;
• Website analytics data: for the period configured in our analytics tools, or a reasonable period if no specific period is configured;
• Records required by law: for the period required by applicable law, tax, or accounting rules.

8.4 When personal information is no longer needed, we delete it or anonymize it in accordance with our internal procedures.

9. How We Protect Your Information

9.1 We use reasonable technical and organizational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include access controls, encrypted connections (HTTPS), vendor security requirements, and limiting access to those who need it.

9.2 The transmission of information over the internet is not completely secure. Although we take reasonable steps to protect personal information, we cannot guarantee its absolute security.

9.3 If we become aware of a security incident that affects personal information and requires notification under applicable law, we will notify the relevant authorities and affected individuals in accordance with those requirements.

10. Your Privacy Rights

10.1 Depending on your location and the law that applies to you, you may have the right to:

• Access the personal information we hold about you and receive a copy;
• Correct inaccurate or incomplete information;
• Request deletion of your personal information;
• Restrict or object to certain processing, including processing for direct marketing;
• Request portability of information you provided to us in a structured, commonly used, machine-readable format;
• Withdraw consent at any time where processing is based on consent;
• Opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us;
• Lodge a complaint with a supervisory authority or data protection regulator in your jurisdiction.

10.2 To exercise your rights, please contact us using the details in section 1. We may need to verify your identity before responding. We will respond within the time required by applicable law.

10.3 If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know, delete, and correct personal information, and the right not to be discriminated against for exercising those rights. Where our activities constitute a "sale" or "sharing" under applicable California law, we will provide the notices and opt-out rights required by law.

10.4 You may also contact us if you have concerns about how we process your personal information. We encourage you to contact us first so that we can try to resolve the matter.

11. Children's Privacy

11.1 The Website is intended for businesses and adults and is not directed to children. We do not knowingly collect personal information from children under 13 (or such higher age as may be required by applicable law).

11.2 If you are a parent or guardian and believe that a child has provided personal information to us through the Website, please contact us using the details in section 1. We will take reasonable steps to delete the information.

11.3 If local law requires consent from a parent or guardian for a child to use online services, we will not permit the child to use those services without the required consent.

12. Third-Party Links and Services

12.1 The Website may contain links to third-party websites, platforms, or services, including social media pages and embedded content. We do not control those third parties and are not responsible for their privacy practices.

12.2 When you follow a link to a third-party service or interact with embedded content, that third party may collect information about you and may use cookies or similar technologies. We encourage you to review the privacy policy of every third-party service you use.

12.3 A link to a third-party service does not mean that we endorse its privacy or security practices.

13. Changes to This Policy

13.1 We may update this policy from time to time to reflect changes in our practices, the Website, or applicable law. When we do, we will revise the version number and effective date at the top of this page.

13.2 If we make a material change that affects your rights or how we use personal information, we will provide a prominent notice on the Website or contact you by other appropriate means where required.

13.3 We encourage you to review this policy periodically. The version published on this page is the current version.

14. How to Contact Us

14.1 If you have any questions, comments, or complaints about this policy, or wish to exercise your privacy rights, please contact us at tommyguo@interactiveclothes.com.

14.2 Please include enough detail for us to understand your request. We may ask for additional information to verify your identity and to locate the relevant records.

14.3 We will review and respond to your request within the time required by applicable law.